Terms of service
Last updated: August 1, 2026
1. Introduction
Welcome to CNXART.
These Terms of Service ("Terms") govern your access to and use of the CNXART website, services, and products. By visiting our website, placing an order, or using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
CNXART provides custom creator merchandise and physical products designed to connect creators and their communities through unique branded collections.
2. About CNXART
CNXART creates and provides merchandise collections, online storefront solutions, and related services for creators and their audiences.
Our products may include, but are not limited to:
- Apparel
- Posters
- Accessories
- Other physical merchandise
Product availability, designs, prices, and specifications may change at any time without prior notice.
3. Orders and Purchases
By placing an order through CNXART, you agree that:
- You provide accurate and complete information during checkout.
- You are authorized to use the payment method provided.
- You accept the product description, pricing, and delivery information available at the time of purchase.
Once an order has been submitted, production and fulfillment may begin immediately. Changes or cancellations may not always be possible after an order has been processed.
CNXART reserves the right to refuse or cancel orders in cases including suspected fraud, incorrect pricing information, or other exceptional circumstances.
4. Products and Designs
We make every effort to display product images, colors, and details as accurately as possible.
However, slight variations may occur due to:
- Screen settings
- Printing processes
- Material differences
- Manufacturing characteristics
Such variations do not constitute defects.
All CNXART designs, artwork, branding, and creative materials remain protected by applicable intellectual property laws.
5. Payments
Payments are processed through secure third-party payment providers.
By completing a purchase, you authorize the payment provider to process your transaction.
CNXART does not store complete payment card information.
All prices displayed on the website are subject to applicable taxes, fees, and shipping costs where required.
6. Shipping and Delivery
CNXART offers worldwide shipping.
Delivery times may vary depending on:
- Production time
- Destination country
- Shipping provider
- Customs procedures
Estimated delivery times are provided as guidance only and are not guaranteed.
Customers are responsible for providing accurate shipping information. CNXART is not responsible for delays caused by incorrect addresses, customs procedures, or circumstances outside our control.
7. Returns and Refunds
Because many CNXART products are created specifically for each order, returns and refunds may only be accepted under certain conditions.
If you receive:
- A damaged product
- A defective item
- An incorrect product
please contact us with your order details and supporting information.
Each request will be reviewed individually, and we will work to find an appropriate solution.
Items damaged due to incorrect use, normal wear, or customer handling may not qualify for replacement or refund.
8. Creator Merchandise
Some CNXART products may be created in collaboration with independent creators.
CNXART provides the platform and merchandise services, while creators may promote their collections through their own channels.
Availability of creator collections, designs, and products may depend on agreements, availability, or changes decided by CNXART or participating creators.
9. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website functionality or security.
- Copy, reproduce, or distribute CNXART content without permission.
- Use CNXART branding or materials without authorization.
We reserve the right to restrict access to users who violate these Terms.
10. Intellectual Property
All website content, including logos, graphics, text, images, designs, and trademarks, belongs to CNXART or its respective owners unless otherwise stated.
Unauthorized use, reproduction, or distribution of any CNXART material is prohibited.
11. Limitation of Liability
CNXART provides its services on an "as available" basis.
To the maximum extent permitted by law, CNXART shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, services, or products.
12. Changes to These Terms
CNXART may update these Terms of Service from time to time.
Any changes will be published on this page with an updated revision date.
Your continued use of our website after changes are published means you accept the updated Terms.
13. Contact
For questions regarding these Terms of Service, please contact:
CNXART
Email: cnxart.store@gmail.com
By using CNXART services or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.