FAQ – Frequently Asked Questions 🌀

GENERAL

What makes CNX Art Store products unique? Each product is a limited-edition collectible. We don't just sell prints; we sell digital artworks edited by our team, featuring the creator's signature and the monthly drop number.

What does "30-day Limited Edition" mean? It means each design is available for purchase only for one calendar month. Once the monthly drop countdown ends, that design is permanently retired from the market and added to our historical archive.

FOR FANS AND PURCHASES

How can I find out the prices of the products? Simply visit your favorite creator's shop directly on CNXART.STORE. There you will find the full assortment updated with current prices and item details.

Are payments secure? Absolutely. We use certified global payment partners to ensure every transaction is protected and encrypted according to the highest security standards.

Who can I contact if I have a problem with my order? Customer support for physical products (shipping, returns, sizing) is managed directly by our professional production partners. You will find specific contact details in your order confirmation email.

FOR CREATORS

How much does it cost to start collaborating with CNX Art Store? Nothing. Collaboration is completely free. We handle graphics, technology, the shop, and logistics. Your only task is to promote the products to your community.

How can I send my photos for the drop? You can send them via our dedicated communication channel (on-site chat). Please note: each file sent through the chat must not exceed 10MB. Alternatively, you can delegate the CNXART team to collect images directly from your social media channels.

How much do I earn per sale? Earnings vary based on the type of product purchased by your fans. You will receive a commission for every single item sold, calculated net of production, shipping, and transaction costs. Full details are available in your private creator area.

SUPPORT AND CONTACT

How can I speak to a real person? You can write to us at any time via our official on-site chat. Our human team is based in Europe and will respond as soon as they are online, taking different time zones into account.

Is the site always active? Yes, the site, the services, and the creator shops are operational 24/7, regardless of our support team's online presence.